Agreed with this. There's a lot of value in both agents and software (i don't think SaaS is dead), but the product interfaces are different:…

Agreed with this. There's a lot of value in both agents and software (i don't think SaaS is dead), but the product interfaces are different: 1. An agent is like a human. There are a core set of interfaces for communication, and they can be relatively simple (chat, voice, slack) 2. Both humans and agents need software as tools. The best interface for each tool depends heavily on what its being used for (ticket tracking, CRM) Right now it makes sense that every SaaS company is building agents to capture the value of work automation, but I do think the interfaces will unbundle between the two over time.

Source: Jerry Liu (X) | 2026-06-28