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Automating entire workflows will likely prove less of a sustainable moat than reimagining them to include humans in key ways, where AIs and …

Sustainable competitive advantage in AI implementation comes from redesigning workflows to strategically integrate human expertise rather than pursuing full automation, as human-AI collaboration creat

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Sustainable competitive advantage in AI implementation comes from redesigning workflows to strategically integrate human expertise rather than pursuing full automation, as human-AI collaboration creates more resilient and adaptable systems than complete automation alone.

Source: Ethan Mollick (X) | 2026-05-06

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