Agents
Building a restaurant telephony AI host with Amazon Connect
Learn how to build a voice ordering system for restaurants that answers a phone call and takes an order end to end, with no app, no website, and no sign-in. It uses Amazon Connect for telephony, Amazo
Learn how to build a voice ordering system for restaurants that answers a phone call and takes an order end to end, with no app, no website, and no sign-in. It uses Amazon Connect for telephony, Amazon Connect Agentic Voice for real-time speech, an Amazon Connect AI agent for reasoning, and Amazon Bedrock AgentCore Gateway to reach backend tools through MCP.
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Source: AWS ML Blog | 2026-08-24