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How Uber evaluates AI agents at production scale

A background comment about pizza exposed a failure that Uber’s offline evaluations had missed. The incident helped reveal what production AI agent evaluation actually requires: automatic tracing, livi

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A background comment about pizza exposed a failure that Uber’s offline evaluations had missed. The incident helped reveal what production AI agent evaluation actually requires: automatic tracing, living datasets, shared ownership, and a direct connection to product decisions. The post How Uber evaluates AI agents at production scale appeared first on Arize AI.

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Source: Arize AI | 2026-08-14

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