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In many cases, I stopped answering my agents. Instead, I give them my criteria and let them answer
A manager describes shifting their leadership approach by providing agents (team members) with decision-making criteria rather than directly answering their questions, enabling them to develop problem
A manager describes shifting their leadership approach by providing agents (team members) with decision-making criteria rather than directly answering their questions, enabling them to develop problem-solving autonomy. This approach likely discusses the benefits of delegating decision-making authority and establishing clear frameworks for employees to make independent choices aligned with organizational goals.
Source: Itamar Friedman (X) | 2026-05-27