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OpenAI introduces Presence to help enterprises build AI agents
OpenAI Group PBC today introduced a product called Presence that enterprises can use to build artificial intelligence agents. The company is using the software to power its call center. According to O
OpenAI Group PBC today introduced a product called Presence that enterprises can use to build artificial intelligence agents. The company is using the software to power its call center. According to OpenAI, Presence matched help desk representatives’ response quality within a few weeks of going live. The platform currently processes about 75% of the ChatGPT […] The post OpenAI introduces Presence to help enterprises build AI agents appeared first on SiliconANGLE.
Source: SiliconANGLE | 2026-07-23