Agents
AWS accelerates enterprise agentic automation with expanded Amazon Connect portfolio
Amazon Web Services Inc. is moving agentic artificial intelligence up the software stack with the launch today of an expanded Amazon Connect portfolio, which has evolved into four distinct offerings t
Amazon Web Services Inc. is moving agentic artificial intelligence up the software stack with the launch today of an expanded Amazon Connect portfolio, which has evolved into four distinct offerings that aim to automate complex, industry-specific workflows. The expansion effectively rebrands the original Amazon Connect cloud contact center service into Amazon Connect Customer AI, while […] The post AWS accelerates enterprise agentic automation with expanded Amazon Connect portfolio appeared first on SiliconANGLE.
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Source: SiliconANGLE | 2026-04-28