Hey @DHLCanadaHelp, your customer service really and truly sucks. You claimed to try to deliver a package, but didn’t actually contact me, d…

Hey @DHLCanadaHelp, your customer service really and truly sucks. You claimed to try to deliver a package, but didn’t actually contact me, didn’t leave a service card, your automated software won’t let me change delivery options, and I literally cannot reach a human. You have simply held an important package without delivering it or giving me any recourse. You might as well have stolen it. F-. Second time in two weeks, this time worse than first.

Source: Gary Marcus (X) | 2026-05-01