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Microsoft owns the entire Outlook interface! Another chatbot on the side that can only take limited actions to help you feels like such a wa…
This post criticizes Microsoft's approach to integrating AI assistants into Outlook, expressing frustration that the AI chatbot has limited functionality and capabilities despite Microsoft's ownership
This post criticizes Microsoft's approach to integrating AI assistants into Outlook, expressing frustration that the AI chatbot has limited functionality and capabilities despite Microsoft's ownership of the entire platform interface. The author suggests that a more constrained AI assistant feels inadequate given Microsoft's full control over the email client's design and potential.
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Source: Ethan Mollick (X) | 2026-04-28