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Putting AI to work: AWS unveils agentic enhancements for Connect and Quick alongside new alliance with OpenAI

In an indication of how rapidly the world of artificial intelligence is evolving, Amazon Web Services Inc. today unveiled an expanded portfolio of offerings designed to move agentic AI up the software

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In an indication of how rapidly the world of artificial intelligence is evolving, Amazon Web Services Inc. today unveiled an expanded portfolio of offerings designed to move agentic AI up the software stack, while forging a new partnership with OpenAI Group PBC. The cloud giant released new customer support services for Amazon Connect that focused […] The post Putting AI to work: AWS unveils agentic enhancements for Connect and Quick alongside new alliance with OpenAI appeared first on SiliconANGLE.

Source: SiliconANGLE | 2026-04-28

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