Salesforce launches Help Agent to simplify AI customer service deployment

Salesforce Inc. is launching a new prepackaged artificial intelligence agent for customer service, enabling organizations to quickly build and deploy AI agents. Today Salesforce announced Help Agent, a prebuilt service agent set atop the Agentforce platform. It can be connected to company knowledge, actions and communication channels in minutes – including web, text and voice. […] The post Salesforce launches Help Agent to simplify AI customer service deployment appeared first on SiliconANGLE.

Source: SiliconANGLE | 2026-06-25