Zapier reports company-wide AI adoption and support workflow results
Zapier reports 97% daily-work AI use and says its AI support-ticket summarizer halved average handle time.
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Zapier reports 97% daily-work AI use and says its AI support-ticket summarizer halved average handle time.
DoorDash and AWS describe a live Bedrock-backed voice agent for Dasher support, reporting hundreds of thousands of calls daily.
Sun Life says its internal GenAI chatbot had over 5,000 weekly users and 400,000 queries in its first eight months.