Helping ChatGPT better recognize context in sensitive conversations

OpenAI implemented improvements to help ChatGPT better understand and respond appropriately to context in sensitive conversations, such as those involving mental health, abuse, or other delicate topics. These enhancements enable the model to provide more nuanced, empathetic responses while maintaining appropriate boundaries and recognizing when users may need professional support. The updates aim to reduce harmful outputs and improve ChatGPT's ability to handle conversations that require heightened contextual awareness and emotional intelligence.

Source: OpenAI | 2026-05-14