Safety
When2Talk: When Should a Proactive In-Car Agent Talk?
arXiv:2609.12503v1 Announce Type: cross Abstract: Proactive in-cabin agents can help passengers understand automated-vehicle (AV) behavior, but communicating every ride event may introduce unnecessary
arXiv:2609.12503v1 Announce Type: cross Abstract: Proactive in-cabin agents can help passengers understand automated-vehicle (AV) behavior, but communicating every ride event may introduce unnecessary interruptions. We investigated how communication should adapt to event priority and passenger activity. In a mixed-methods within-subject study, 41 participants rode as passenger in a VR simulated fully-automated vehicle. We compared an event-triggered (ET) policy that communicated immediately at every event with a context-sensitive (CS) policy that selected extit{Immediate}, extit{Delayed}, or extit{Silent} communications. CS increased communication appropriateness and substantially reduced perceived interruption. Perceived trust did not differ between policies, although baselines dispositional trust differentiated communication preferences. Findings highlight event consequence, passenger activity, continuing information value, and confirmation need as key considerations for selective in-cabin communication.
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Source: arXiv cs.CV | 2026-09-14