Industry
NZXT agrees to let customers keep their rental PCs in class-action settlement
NZXT and its billing partner Fragile Inc. have agreed to a 3.45 million preliminary settlement in a California District Court to resolve a class-action lawsuit over their controversial 'Flex' PC renta
NZXT and its billing partner Fragile Inc. have agreed to a $3.45 million preliminary settlement in a California District Court to resolve a class-action lawsuit over their controversial "Flex" PC rental program, which plaintiffs alleged was used by NZXT and Fragile to "conspire to defraud consumers through gross misrepresentations and illegal business practices," describing it as a "bait-and-switch scheme" disguised as a rent-to-own plan. As part of the settlement, gamers who have been renting for a while will own their PCs outright, those in debt collection can receive up to $5,000 in debt forgiveness, and an additional $1.2 million will go to those who have been renting for two years or more, who will now own their gaming PCs if they make a claim.
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Source: Ars Technica | 2026-04-13